Samantha (Kellie Martin) first meets Jim Carter (John Ratzenberger), a mystery novel aficionado who has been admiring her photography through the window. Samantha lets him in, even though her incompetent plumbing contractor, Tyler Bell (David Lascher), a high school boyfriend, has turned the shop into a disaster zone. Samantha is dealing with Bell's latest crisis when Philby (Clarence Williams III), the bookstore's enigmatic manager and a former cloak-and-dagger man, discovers a valuable ...